Algorithmic management is revolutionising work and workplaces through automated decision-making and artificial intelligence tools that manage tasks, oversee performance, and optimise workflows. While these technologies promise improved efficiency and real-time decision-making, they also bring significant challenges, such as heightened worker surveillance, reduced autonomy, and the risk of biased or opaque decision-making that impacts trust and satisfaction in the workplace.

This seminar first examines the socio-economic effects of algorithmic management across digital platforms and traditional workplaces. The morning session will focus on how these systems influence job allocation, reshape workplace dynamics, and contribute to the evolution of labour markets. Key questions include: Which aspects of algorithmic management are welcomed or opposed by workers and employers? How do algorithms compare to human decision-making in terms of bias and fairness? What implications does algorithmic management have for the development of broader labour market trends?

Secondly, the event addresses the role of regulation in safeguarding workers' rights amidst these changes. The afternoon session will explore the potential of the General Data Protection Regulation (GDPR) in addressing excessive employee surveillance and issues arising from automated management. What guarantees of transparency and automated decision-making does the GDPR offer? Can data access and other data rights be leveraged to restore the informational imbalance between employers and workers? Do data protection authorities have the competence and resources to effectively supervise labour relations? To what extent does GDPR recognise the collective dimension of labour relations? Do we need additional safeguards for workers?

Through expert discussions and critical analysis, participants will gain insights into the transformative power of AI and automation in work environments and explore strategies for ensuring fairness, transparency, and accountability. This workshop is thus of particular interest to anyone interested in understanding and shaping the future of work in the age of AI.

Practical information

The workshop is jointly organised by the EUI Centre for a Digital Society, the ERC project www.WORK (morning session) and the European Trade Union Institute (afternoon session).

Invited speakers will be present at the EUI campus in Florence.

The registration fee to join the event in person is 100 €. Participants are invited to enjoy complimentary coffee and lunch throughout the seminar.

Online participation via Zoom is free of charge.